Murray Hills Solicitors
Clear communication at scale across three offices
How a simple, reliable, and adaptable case system helps keep every client informed, every step of the way.
Murray Hills Solicitors have over 60 years’ collective experience delivering high-quality work in all matters relating to conveyancing transactions.
The firm places great emphasis on communication and is committed to keeping clients fully informed about progress, being there to help at every step.
Why InTouch?
Emma Long explains why they chose InTouch to replace their existing case management system:
“Here at Murray Hills Solicitors we are always looking at ways to expand our client care, make the conveyancing process as smooth as possible for our clients and keep them informed at every possible opportunity.
With this is mind we looked for a case management system that could work with us to provide our clients with the excellent service they expect from each of our branches, and we found it with InTouch”.
“The InTouch system is very easy to use, provide a smooth streamline working environment with adaptable aspects enabling us to tailor the package specifically to both our and our client’s needs.
In Today’s technological world it is imperative to have a safe, user friendly and reliable system and InTouch delivers on all these aspects”.
These priorities—clear client communication, ease of use and the ability to tailor workflows—guided the firm’s choice and shaped how they implemented the system.
Locations
Murray Hills Solicitors have three offices: Bridlington, Beverley and Hull.
With InTouch Murray Hills Solicitors has achieved outstanding results including:
Consistent client updates across all branches, reducing uncertainty and keeping everyone aligned.
Smoother day‑to‑day work thanks to a system that’s easy for the team to use.
Tailored workflows that reflect Murray Hills’ service standards and local branch practices.
Confidence in security and reliability, matching expectations in today’s technological landscape.