Meet The InTouch Team
About InTouch
InTouch was founded with a clear purpose: to provide legal and professional services firms with technology that is both dependable and intuitive.
Recognising that firms rely on software not as a peripheral tool, but as a central component of daily operations, we set out to design a platform that is seamless, resilient and built around the realities of modern practice.
Our remote-first model allows us to draw on expertise without geographic constraints, ensuring that innovation and responsiveness remain at the core of everything we do. As co-founders actively engaged in the business, we remain closely aligned with our clients’ evolving needs, maintaining a direct connection between strategic direction and client experience.
From boutique practices to multi-jurisdictional firms, InTouch enables professionals to deliver high-quality work with confidence. With secure, cloud-native architecture, rigorous attention to continuity and a focus on long-term partnership, we ensure that firms can operate effectively, even in times of disruption.
Award winning case management
24/7
24/7 portal access
100%
of clients onboarded by real people
40%
reduction in progress chasing phone calls
100%
configurable workflows
100%
cloud based
Meet the leadership team
Dale Rounce
Co-founder
Dale is co-founder of InTouch and plays a hands-on role across sales, marketing and client success. From spending time with firms to refine workflows, to shaping onboarding materials, to testing new features with users, she ensures every improvement is rooted in real-world needs. Her focus is on helping firms adopt InTouch quickly, easily and with long-term confidence.
Marvin Rounce
Co-founder
As co-founder of InTouch, Marvin drives the strategic design and innovation behind our platform. He combines deep technical expertise with a practical understanding of how legal matters unfold, transforming complex processes into intuitive digital experiences. Marvin’s leadership ensures the platform not only runs seamlessly today, but also continues to evolve.
Sophie Oxley
Chief Marketing Officer
Sophie runs marketing at InTouch. She has over a decade of experience across B2C and B2B, from fast-growing startups to larger Microsoft partner firms. She was Head of Marketing at legal software vendor Peppermint Technology (later acquired by Litera) and held European marketing roles at sa.global and legal360 (acquired by HSO).
Peter Impey
Legal Counsel
Peter trained and practised as a solicitor at Dentons, specialising in capital markets matters for banks and large corporates. He then spent more than a decade at Société Générale CIB as Global Head of Systems, Master Agreements. Peter draws on this combination of legal and operational expertise to ensure the platform supports firms in handling complex matters with clarity and consistency.
Tom Lyes
Commercial & Go-To-Market Consultant
Tom is the founder of Tom Lyes Consultancy (TLC) a business built on genuine connections, trusted advice and a passion for helping law firms and legal suppliers grow. After more than 15 years working across the legal and technology sectors at Armalytix, Lawyer Checker and Simply Conveyancing, Tom now focuses on helping law firms and legal suppliers make sense of an increasingly crowded market, building clear sales strategies, meaningful partnerships and real momentum. He believes success comes from good people, honest conversations and doing the right things consistently with a bit of TLC along the way.
Felicity Gordon
Head of Customer Relations
Felicity leads customer relations and support at InTouch, ensuring every firm feels confident using the platform from day one. She guides new clients through onboarding, delivers workshops and webinars to share best practice, and develops resources that make adoption straightforward. Felicity is known for her calm, clear communication and her ability to keep clients on track, even in the busiest periods.
Tornike Kharaishvili
Lead Software Engineer
Tornike is a Software Engineer at InTouch, dedicated to building reliable, user-friendly features that support firms in their day-to-day work. With a strong background in full-stack development, he combines technical precision with a focus on real-world usability. Tornike works closely with the product team to turn ideas into robust solutions, ensuring the platform continues to meet the evolving needs of clients.