The InTouch Story
About Us
It was late 2011 in Nottingham, and we were full of hope, ready to settle down and find our first home. We imagined the fun parts: browsing listings, going to viewings, picking a place to call our own, and dreaming up all the DIY projects we'd take on once we moved in.
Two collapsed purchases later, we were stuck in a mess of miscommunication and missed updates. It was clear that the whole process was harder than it needed to be, and a big part of the problem was how disconnected everyone was.
So, we decided to do something about it.
We started simple, with a live task list that sent automated updates to everyone involved. It kept clients and stakeholders in the loop as each milestone was completed and quickly proved how much better the process could be.
As we dug deeper, we learned how complex the legal side of things really is. We weren’t just building a checklist, we were building something to support the real work law firms do every day.
Today, that early idea has grown into InTouch: a multi-practice case management platform used by law firms in six countries. It helps legal teams work more efficiently, keep clients updated, and cut down on unnecessary admin, whether they’re working in conveyancing, private client work, or beyond.
We’re still a small, independent team. We work closely with every new firm and continue to develop the product based on user needs. We’re also just as driven to make legal work smoother and more transparent for firms and their clients.
Thanks for reading,
Marvin & Dale Rounce
Co-founders of InTouch
How we got here
2011
We started looking for our first home.
2012
Frustrated by the experience, we built a simple shared task list called the “House Buying Timeline.” It was basic, but it helped.
2014
Marvin went part-time to focus more on building the system. We named it InTouch to reflect the goal of keeping everyone connected.
2015
The first law firm started using InTouch. That was the moment it all became real.
2016
Marvin and Dale both committed full-time and launched InTouch as a full conveyancing case management system.
2017
Our first international firm came on board, and we realised this could work beyond the UK.
2022
InTouch was being used by law firms in six different countries.
2024 and beyond
We're continuing to improve the platform with more automation, better communication, and features that make life easier for legal teams and their clients.