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AI Case Management Software

Conversations with Your Cases

Turn everyday casework into intelligent actions. Matter AI responds to everyday queries, supports routine tasks, and intelligently searches case data, all within InTouch.

Use Matter AI to:

    Write clear, case-specific emails in seconds
    Summarise documents and explain legal language
    Ask questions and get instant answers from the case file
    Turn scanned documents and images into editable text
    And so much more
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Ask. Answer. Action.

Matter AI is built to handle the small but time-consuming tasks that come up every day. It works with the information already in your case, so you can move faster without cutting corners.

Write emails and letters

Get a clear first draft written for you, using the details already in the case. No need to start from scratch every time.

  • “Email the buyer's solicitor with an update”
  • “Write a holding email to the client”
  • “Create a letter asking for missing documents”

Summarise documents

Quickly get the key points from long or technical documents, so you can understand them faster or explain them to clients.

  • “Summarise this policy in plain English”
  • “Explain this clause to the client”
  • “List the key deadlines in this contract”

Answer case questions

Ask Matter AI things like “What's still outstanding?” or “Have we heard from the buyer's solicitor?” and get a straight answer.

  • “What's still outstanding?”
  • “Do we have a signed mortgage offer?”
  • “When did we last contact the seller's solicitor?”

Turn images and PDFs into documents

Matter AI can read scanned PDFs, letters, or even a photo of a document taken on someone's phone, and turn them into a document you can use and edit.

Popular prompts include:

  • “Pull the key info from this scanned indemnity policy.”
  • “Transcribe the content of this photo for the case notes.”
  • “Turn this PDF letter into a document.”
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Draft the hard conversations

Some messages need a bit more care. Matter AI can help you draft a clear, professional response when the situation is sensitive or just hard to word. It uses the details in the case to suggest a starting point that you can review and adjust as needed.

Popular prompts include:

  • “Draft a first version of a reply to this complaint, based on these points…”
  • “Write a polite update about a delay, including what's causing it and what happens next”
  • “Start a response to the buyer explaining why the offer wasn't accepted. I'll add the details”
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Always humanly possible

Matter AI is here to help, not to take over. You decide what gets sent, what gets edited, and what gets used. It's a tool to save time and reduce admin, not to replace legal judgment.

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Nothing is final

Every draft stays in your control. You review, edit, and decide what's right for the client and the case.

You're the judge

AI can help write a message, but it doesn't know your client. You're still the expert when it comes to tone, context, and risk.

Built with legal use in mind

Matter AI has been designed for law firms. It works inside your case system, not off on its own, and supports the processes and standards you already follow.

Ready to See Matter AI in Action?

Book a call with our team to discuss how Matter AI could fit into your case management workflows.

Book a call

Ready to See Matter AI in Action?

Book a call with our team to discuss how Matter AI could fit into your case management workflows.

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We will cover:

  • How Matter AI writes emails, summaries, and responses
  • Using AI to extract case data in second
  • Where AI fits in your current workflow
  • Common concerns and how we've built around them