InTouch is built for law firms handling cases across various practice areas, from conveyancing to personal injury to probate. The flexibility enables you to build one connected place for all case management, client relationship management, and stakeholder communication.
InTouch supports many different areas of law and types of cases. Popular case workflows include:
Build workflows that fit your firm's case management process
Every practice area works a little differently. InTouch gives you the flexibility to set up workflows that match how your team handles each type of case.
Use Workflows to:
Reduce client follow up calls by 30% and increase productivity
Our customers have reported an average 30% drop in their phone ringing since implementing InTouch. We enable you to keep your team and clients on the same page. Stakeholders can use a secure online portal to view updates, track progress, and upload documents, reducing the need for calls and emails.
Use the Stakeholder Portal to:
InTouch helps your firm meet regulatory requirements and protect client data by providing a secure, compliant platform. Actions taken within the system are automatically recorded, ensuring a clear audit trail for each case. You can lock matters to keep client data on a need to know basis and add compliance checks help prevent mistakes and keep your firm operating within regulatory guidelines.
InTouch Security Features include:
Our intuitive inbuilt reporting tools help you monitor how matters are progressing, how teams are performing, and how work is being billed.
Reports include:
InTouch works with trusted services and providers to support you`r matters from start to finish.
Popular integrations:
TM Group: Property searches, client ID verification, risk checks
Thirdfort: ID verification, anti-`money laundering checks, Source of Funds checks
InfoTrack: Land Registry, SDLT submissions, property searches
Xero: User friendly cloud based business accounting software
Microsoft 365: Attach emails and documents directly from Outlook and Word
Winston Solicitors LLP, a respected law firm based in Leeds, is recognised for delivering a full suite of legal services to individuals and businesses. Seeking a smarter, more modern way to manage cases, the firm partnered with InTouch to upgrade their case management system.
For Winston Solicitors LLP, the move to InTouch was a strategic investment in the future of their firm. With streamlined workflows, happier clients, and a responsive partner in InTouch, they've embraced a more efficient and transparent way to practice law.
To understand the impact of this transition, we sat down with Camilla Asher, Practice Manager at Winston Solicitors, to learn more about the firm's journey.
Book a demo with our friendly team to find out more about how InTouch can work for your law firm.
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