Case Management Software
The one place for every case
InTouch is an award-winning, multi-practice case management software for growing law firms. Organise, build, and track legal case progress efficiently, intelligently, and collaboratively.
Delivering award winning case management software in partnership with:
Why savvy law firms love InTouch
Use AI to extract case data fast
Use built-in AI to read your documents and pull out key details, so your case data is filled in quickly. It’s a faster way to get started on a matter and keep information organised without doing it all by hand.
Build InTouch around your process
Create the tasks, templates, and notifications that match your workflow preferences, or work alongside our customer success team to find the best process for you.
Delight clients and reduce admin
Clients and stakeholders stay updated automatically, so they don’t need to chase for answers. That means fewer calls and emails for your team, and a better experience for everyone involved.
Manage cases and clients across various legal practice areas
Commercial
Conveyancing
Dispute Resolution
Employment
Family
Personal Injury
Immigration
Intellectual Property
Wills & Probate
And More
A smart and innovative
way to work
Process and professionalism go hand in hand. InTouch helps you avoid messy case management and prevent mistakes throughout the client lifecycle.
-
Store all relevant documents, emails, notes, and case history in one location.
Quickly access case details without digging through paper files or multiple systems.
-
Log billable hours with timers.
Generate invoices in Xero directly from case activities.
-
Use built-in calendars and reminders to track court dates, filing deadlines, and appointments.
Prioritise work and manage progress with traffic light workflows
-
Give clients and/or stakeholders a portal to securely access updates, complete forms and sign documents
Send automated reminders and updates to clients.
-
Maintain audit trails and access logs.
Ensure sensitive data is stored securely and backed up.
Evolve Law
After switching to InTouch, Evolve Law saw a clear drop in client calls and emails thanks to the portal. Four years on, they still rely on its flexibility, easy customisation, and time-saving integrations — all helping their team focus more on legal work and less on admin.
Parslows Jersey
Parslows use InTouch to keep clients informed at every stage of their property transaction. Automated updates and a secure portal give clients 24/7 access to their documents and key milestones, reducing stress and cutting down the need for follow-up calls.
Michelle O’Shea and Co
As InTouch’s first client, this Nottingham-based firm moved from manual Word templates to a fully integrated system. Automated updates, custom templates, and key integrations helped them save time, reduce costs, and manage more cases while keeping clients informed.
Mov8 Real Estate
Mov8 replaced their slow, limited system with InTouch to handle growing admin demands. With flexible integrations, faster quoting, and smarter forms, they’ve saved time across tasks and now manage everything in one place — without relying on separate tools.
Flexible plans that fit what your firm needs
Every plan includes rich case management features designed to increase efficiency and profitability including:
Features
AI Matter Assistant
AI Data Extraction
Custom Workflows
Client Portal
Automatic Updates
Contact Management
Calendar Management
Documentation Generation
SMS Communication
Email Communication
Client Mobile App
eSgnatures
Online Forms
Quote Creator
Management
User Permissions
Time Recording
Conversion Reports
Matter Reporting Builder
Audit Trails
Support
Bespoke Onboarding & Training
Training Webinars
Dedicated Account Manager
Email Support & Help
Platform
2FA authentication
Cloud-Based Storage & Backups
Matter Exports
Plans starting from
£99
per user, per month. Annual and monthly payment options available.
Integrate with InTouch
-
![Logo of The Law Society featuring a crest with a lion and a unicorn, and the text 'The Law Society' underneath.]()
The Law Society
Our partnership with The Law Society makes InTouch an official reseller of TA forms. Provide fully licensed, up-to-date TA forms directly through our platform, completed digitally with guided workflows, document uploads, and automated population into official templates.
-
![Logo with the text 'InfoTrack' and a circular graphic element on a dark blue background.]()
InfoTrack
Complete your conveyancing workflow by enabling access to Land Tax and Land Registry submissions, property searches, checks, and reports. InfoTrack also supports Local Authority and validation searches, helping you save time and stay fully compliant.
-
![Xero logo on a dark blue background.]()
Xero
Manage transactions with debits and credits posted directly into Xero, each linked to the corresponding entry. Built to SRA and CLC guidelines, the integration includes Office and Client ledgers and can auto-create receivables for searches and matter openings.
-
![Icons of Microsoft Office applications Word, Excel, and Outlook on a dark background.]()
Microsoft 365 Apps
Easily attach documents and emails directly from Word or Outlook to the relevant matter in InTouch using our native add-ins. With just a few clicks, you can keep all correspondence and documentation organised and readily accessible.
-
![tmGroup logo on a dark blue background.]()
TM Group
The TM Group integration with InTouch supports the conveyancing process by verifying client identities, comprehensive property searches and managing risk and compliance.
-
![Thirdfort logo with a dark purple background and white text.]()
Thirdfort
Our Thirdfort integration enables fast, secure, and fully compliant client onboarding through automated ID verification, anti-money laundering (AML) checks, and Source of Funds checks - all managed within InTouch.
-
![The Search Bureau logo with a white abstract house icon and the tagline “Conveyancing Search Specialists” on a dark purple background.]()
The Search Bureau
Order residential and commercial conveyancing searches without jumping between systems. Track progress in real time so you know what’s in progress and what’s still pending. Get the core search pack covered, including local authority, water and drainage, and environmental.
-
![Legalito logo in white serif lettering on a dark purple background]()
Legalito
Manage pre-contract enquiries in one shared workflow, with a clear view of what’s still outstanding. Reuse proven answers and precedents to cut repeat drafting. Support Word-based replies when needed, while keeping everything organised in one place.
Get your firm working in the cloud securely
InTouch is hosted on Microsoft Azure cloud servers, to provide built-in security and disaster recovery to ensure business continuity.
ISO 27001 Aligned
Microsoft Azure data centres comply with the UK ISO 27001 standard for information security management, covering people, processes, and IT systems.
GeoR Business Continuity
Get peace of mind with GeoR backup methods. This means that if one server goes down, for example in the UK, another server with duplicate data in Australia will recover the system.
End-to-end Encryption
Communication between your device and InTouch is encrypted in both directions. We also deploy Transparent Data Encryption (TDE) which helps protect against malicious activity.
Built by clients.
Loved by law firms.
Our story starts from the client side. After a frustrating experience buying our first home, we set out to improve how law firms communicate and manage cases. Today, InTouch supports firms across multiple practice areas in six countries.
Curious how it all began?
Become an InTouch quality firm
Paperless and modern
No more printing, posting, or digging through email chains. InTouch keeps everything digital and in one place, so your team can work efficiently from anywhere.
Compliant and secure
Avoid compliance risks with automatic audit trails, secure cloud storage, and clear processes. InTouch helps you stay protected and organised.
Connected and client-centric
Stop chasing updates and replying to the same questions. InTouch keeps clients in the loop automatically, so your team can focus on the work, not the admin.