InTouch is comprehensive multi-practice case management software for growing law firms. Organise, build, and track legal case progress efficiently, intelligently and collaboratively.
award winning case management in partnership with
Process and professionalism go hand in hand. InTouch helps you avoid messy case management and prevent mistakes throughout the client lifecycle.
Use AI to extract case data fast
Use our built-in AI to read your documents and pull out key details, so your case data is filled in quickly. It’s a faster way to get started on a matter and keep information organised without doing it all by hand.
Build InTouch around your process
Every firm works differently, which is why you can set things up your way. Create the tasks, templates, and notifications that match how you like to work, or work alongside our customer success team to find the best process for you.
Delight clients and reduce admin
Clients and stakeholders stay updated automatically, so they don’t need to chase for answers. That means fewer calls and emails for your team, and a better experience for everyone involved.
Michelle O’Shea and Co
As InTouch’s first client, this Nottingham-based firm moved from manual Word templates to a fully integrated system. Automated updates, custom templates, and key integrations helped them save time, reduce costs, and manage more cases while keeping clients informed.
Mov8 Real Estate
Mov8 replaced their slow, limited system with InTouch to handle growing admin demands. With flexible integrations, faster quoting, and smarter forms, they’ve saved time across tasks and now manage everything in one place — without relying on separate tools.
Evolve Law
After switching to InTouch, Evolve Law saw a clear drop in client calls and emails thanks to the portal. Four years on, they still rely on its flexibility, easy customisation, and time-saving integrations — all helping their team focus more on legal work and less on admin.
Parslows Jersey
Parslows use InTouch to keep clients informed at every stage of their property transaction. Automated updates and a secure portal give clients 24/7 access to their documents and key milestones, reducing stress and cutting down the need for follow-up calls.
Every plan includes rich case management features designed to increase efficiency and profitability including:
Features
Management
Support
Platform
Plans starting from
per user, per month. Annual and monthly payment options available.
The Law Society
Our partnership with The Law Society makes InTouch an official reseller of TA forms. Provide fully licensed, up-to-date TA forms directly through our platform, completed digitally with guided workflows, document uploads, and automated population into official templates.
InfoTrack
Complete your conveyancing workflow by enabling access to Land Tax and Land Registry submissions, property searches, checks, and reports. InfoTrack also supports Local Authority and validation searches, helping you save time and stay fully compliant.
Xero
Manage transactions with debits and credits posted directly into Xero, each linked to the corresponding entry. Built to SRA and CLC guidelines, the integration includes Office and Client ledgers and can auto-create receivables for searches and matter openings.
Microsoft 365 Apps
Easily attach documents and emails directly from Word or Outlook to the relevant matter in InTouch using our native add-ins. With just a few clicks, you can keep all correspondence and documentation organised and readily accessible.
TM Group
The TM Group integration with InTouch supports the conveyancing process by verifying client identities, comprehensive property searches and managing risk and compliance.
Thirdfort
Our Thirdfort integration enables fast, secure, and fully compliant client onboarding through automated ID verification, anti-money laundering (AML) checks, and Source of Funds checks - all managed within InTouch.
InTouch is hosted on Microsoft Azure cloud servers, to provide built-in security and disaster recovery to ensure business continuity.
ISO 27001 Aligned
Microsoft Azure data centres comply with the UK ISO 27001 standard for information security management, covering people, processes, and IT systems.
GeoR Business Continuity
Get peace of mind with GeoR backup methods. This means that if one server goes down, for example in the UK, another server with duplicate data in Australia will recover the system.
End-to-end Encryption
Communication between your device and InTouch is encrypted in both directions. We also deploy Transparent Data Encryption (TDE) which helps protect against malicious activity.
Our story starts from the client side. After a frustrating experience buying our first home, we set out to improve how law firms communicate and manage cases. Today, InTouch supports firms across multiple practice areas in six countries.
Curious how it all began? Click below to read our story.
Paperless and modern
No more printing, posting, or digging through email chains. InTouch keeps everything digital and in one place, so your team can work efficiently from anywhere.
Compliant and secure
Avoid compliance risks with automatic audit trails, secure cloud storage, and clear processes. InTouch helps you stay protected and organised.
Connected and client-centric
Stop chasing updates and replying to the same questions. InTouch keeps clients in the loop automatically, so your team can focus on the work, not the admin.