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Matthew Oxley Matthew Oxley

AI in Legal Services: Risks, Rewards and the New AI Sensibilities

The fifth article in this AI series looks at how AI is reshaping legal work: from early horror stories of hallucinations, data leaks and fake citations to a more mature, risk-aware use of tools like InTouch, where firms keep lawyers in the loop and use AI to improve speed, quality and control.

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Matthew Oxley Matthew Oxley

Driverless Cars to Lawyerless Law Firms?

The fourth article in our AI series looks at real-world uses of AI, from driverless cars to AI-assisted surgery, and asks what they mean for legal practice: why fully “lawyerless” firms are unlikely, and how hybrid, AI-enabled firms will move ahead.

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Matthew Oxley Matthew Oxley

Legal’s AI Paradigm Shift—So What?

The third article in our AI series asks “So what?” It looks at what generative AI is likely to change in legal services, why it matters for law firms, and how client expectations and competition may shift as adoption grows.

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Matthew Oxley Matthew Oxley

What Even is AI?

The second article in our AI series asks “What even is AI?” It breaks down different types of AI, explains how generative models like ChatGPT work, and explores why text-based AI is so relevant to everyday legal work.

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Matthew Oxley Matthew Oxley

Artificial Intelligence: How did we get here?

The first in a new series by InTouch General Counsel Peter Impey, exploring how AI went from theory to everyday tool, why it matters for legal services, and what it means for law firms in practice.

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