The second article in our AI series asks “What even is AI?” It breaks down different types of AI, explains how generative models like ChatGPT work, and explores why text-based AI is so relevant to everyday legal work.

The first in a new series by InTouch General Counsel Peter Impey, exploring how AI went from theory to everyday tool, why it matters for legal services, and what it means for law firms in practice.

How to use AI inside the matter to save time without changing your process: the three core jobs, responsible guardrails, role-based benefits, and a snapshot of real prompts teams use today.