InTouch Overview Video

Video transcript:

Welcome to InTouch: award-winning legal case management software that helps law firms handle matters across a wide range of practice areas.

Firms using InTouch have achieved remarkable results, including a 35% reduction in unsolicited office phone calls and 3 hours per matter saved on non-billable tasks.

We achieve results like this by pulling everything associated with a matter - such as documents, deadlines, due diligence, and all the conversations along the way - into one compliant and connected cloud-based platform.

InTouch wraps around your firm's process and allows you to build workflows that work for you, complete with integrations, webhooks, and APIs so you can connect to the tools your firm uses today.

Intouch comes with a raft of valuable features. You can expedite creating and updating cases with AI Document Extraction, which automates case population using files such as contracts, agreements, and sales memos.

Alternatively, you can create matters from a template or a form embedded on your firm's website. This also includes quote calculators, which are super popular for conveyancing firms.

Clients are stored in a database, allowing you to use InTouch as a CRM solution. Under each contact, view the most recent client details, view a change history at the contact level, and quickly navigate to connected matters.

In the matter dashboard, matters are organised by a traffic light alert system. Cases are organized by milestones and tasks in a checklist-style format.

All documents, forms, and emails related to the matter are automatically collected and stored in the folder tab.

Fee earners can also add time recordings and manage accounts directly in the matter. It's also possible to keep these details on a need-to-know basis, with various security settings and permission levels available.

InTouch also comes with a native Matter AI Assistant. This can be used for a range of use cases such as drafting a read to send email to a stakeholder that updates them on the matter. You can also use it to analyse a contract, image or any other document and can conduct a huge variety of administrative tasks.

Reports also provide a top-down view of your firm's performance across a wide range of areas.

On the other side of the table, clients and stakeholders can use the InTouch mobile app or web portal to check the case progress at any time, thereby reducing the need for chase calls.

They can also use this portal to supply information that automatically updates the matter.

So what do you say? Will your firm be next to get InTouch?

We have countless rave reviews of our solution, as well as our commitment to support and continuous innovation.

Book a demo today to see how InTouch can make your firm's case management compliant, cloud-based, and a lot more efficient.