The Search Bureau integration for InTouch
Order conveyancing searches from your InTouch matter
Firms can access The Search Bureau's search services as part of their existing case management workflow – helping reduce duplication, simplify search ordering and keep key information connected to the matter.
All your searches in one connected place
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The integration brings together InTouch's case management technology and The Search Bureau's conveyancing search expertise, helping firms create a more joined-up workflow.
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Access residential and commercial conveyancing searches through your InTouch workflow, including Local Authority, environmental, drainage and water and other specialist searches required for the transaction.
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Matter information can be used as part of the integrated ordering process, reducing repetitive administration and helping teams work more efficiently.
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The integration helps keep the search process within the wider matter workflow, making it easier for fee-earners and support teams to manage transactions without moving unnecessarily between disconnected systems.
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Integration should make life easier – not make people harder to reach. The Search Bureau's clients have access to knowledgeable, experienced people who can help with search queries, unusual requirements or transactions that need additional support.
Why firms choose The Search Bureau
Personal service, backed by experience
As an independent search provider, we have deliberately retained a personal approach as our services and technology have developed. Clients have named contacts and access to people who understand their business, rather than relying solely on automated support or anonymous call centres.
Technology without losing the human relationship
We believe technology works best when it removes friction. Integrations such as InTouch can help reduce repetitive processes and create more efficient workflows, while our team remains available when clients need knowledge, judgement or simply somebody to take ownership of a problem.
Residential and commercial search expertise
We provide the searches required across residential and commercial property transactions in England and Wales, working with specialist data and search partners to give firms access to the information they need through one provider.
Technology makes the process easier. Our people are there when the process isn't easy.
The integration with InTouch is another part of that approach: bringing search ordering into the technology firms already use and helping create a simpler, more connected conveyancing workflow
More than search ordering
The Search Bureau's support extends beyond property searches. Our wider services include AML checks, client onboarding, case management, quote conversion, outsourced post-completion, due diligence and compliance support. This broader understanding of the conveyancing process helps us recognise the pressures firms face across the transaction – and look for practical ways to reduce unnecessary administration and make working life easier.
Built around the needs of conveyancers
The Search Bureau takes time to understand individual client requirements and works with firms to provide a search service that fits their processes, rather than expecting every client to fit a rigid model.
Switching to InTouch?
Keep your The Search Bureau account
Thinking about moving to InTouch? You don’t have to change search providers. If your team already uses The Search Bureau, keep your account. Connect it once in InTouch and carry on ordering from the case.
Keep The Search Bureau login your team already knows
Keep using the same search bundles and pricing in The Search Bureau
Link The Search bureau to InTouch once in settings, then order searches from new InTouch matters as normal
If you want older search results in InTouch, you can store those documents there too, using your usual document upload or filing process
APIs and webhooks to connect anything else
Enterprise customers can use our API and webhooks to connect InTouch with other systems and automate steps around key matter events. Trigger actions in InTouch from external tools, or trigger external workflows when something changes on a matter.
For example:
When search results are received on a matter, automatically create a review task, notify the fee earner, and send a short client update by email or SMS
When a matter reaches key milestones (searches ordered, results received, ready to exchange, completed), update your CRM or pipeline stage and post an internal Teams or Slack alert
About The Search Bureau
The Search Bureau is an independent conveyancing search provider supporting law firms across England and Wales.
Established in 2008, we provide residential and commercial property searches alongside a growing range of services designed to support the wider conveyancing process.
Our approach combines technology, specialist partnerships and experienced people with something we believe remains just as important: personal service and accountability.