AI Case Management Software
Conversations with your cases
Turn everyday casework into intelligent actions. Matter AI responds to everyday queries, supports routine tasks, and intelligently searches case data, all within InTouch.
Use Matter AI to:
Write clear, case-specific emails in seconds
Summarise documents and explain legal language
Ask questions and get instant answers from the case file
Turn scanned documents and images into editable text
And so much more
Ask. Answer. Action.
Matter AI is built to handle the small but time-consuming tasks that come up every day. It works with the information already in your case, so you can move faster without cutting corners.
Write emails and letters
Get a clear first draft written for you, using the details already in the case. No need to start from scratch every time.
Email the buyer's solicitor with an update
Write a holding email to the client
Create a letter asking for missing documents
Summarise documents
Quickly get the key points from long or technical documents, so you can understand them faster or explain them to clients.
Summarise this policy in plain English
Explain this clause to the client
List the key deadlines in this contract
Answer case questions
Ask Matter AI things like “What’s still outstanding?” or “Have we heard from the buyer’s solicitor?” and get a straight answer.
What’s still outstanding?
Do we have a signed mortgage offer
When did we last contact the seller’s solicitor?
Turn images and PDFs into documents
Matter AI can read scanned PDFs, letters, or even a photo of a document taken on someone's phone, and turn them into a document you can use and edit.
Popular prompts include:
Pull the key info from this scanned indemnity policy.
Transcribe the content of this photo for the case notes.
Turn this PDF letter into a document.
Draft the delicate conversations
Some messages need a bit more care. Matter AI can help you draft a clear, professional response when the situation is sensitive or just hard to phrase. It uses the details in the case to suggest a starting point that you can review and adjust as needed.
Popular prompts include:
Draft a first version of a reply to this complaint, based on these points…
Start a response to the buyer explaining why the offer wasn't accepted. I'll add the details.
Write a polite update about a delay, including what's causing it and what happens next.
Trusted by firms such as
Always humanly possible
Matter AI is here to help, not to take over. You decide what gets sent, what gets edited, and what gets used. It's a tool to save time and reduce admin, not to replace legal judgment.
Nothing is final
Every draft stays in your control. You review, edit, and decide what's right for the client and the case.
You're the judge
AI can help write a message, but it doesn't know your client. You're still the expert when it comes to tone, context, and risk.
Built with legal use in mind
Matter AI has been designed for law firms. It works inside your case system, not off on its own, and supports the processes and standards you already follow.
Ready to see the Matter AI assistant in action?
Book a call with our team to discuss how Matter AI could fit into your case management workflows.